Frequently Asked Questions

You can add your car to «My Garage» by selecting the make, model, year, and engine, then browse the parts listed as compatible with it. You can also optionally add the VIN; this helps our sales advisors verify the part's compatibility with your car more accurately when reviewing the order. If you are unsure about the right part, you can send the VIN or part number through the parts request page.

If you can't find the part in the store, you can submit a request through the «Parts Request» page. Add the part number if available, or the vehicle details and VIN, along with any notes or images that help us identify what you need. Our team will review the request and check availability, compatibility, and pricing before contacting you.

We offer different options based on the part and availability, which may include original parts, OEM parts manufactured to the company's specifications, and aftermarket parts from reputable companies. The suitable option varies based on the type of part, budget, and availability, and our team can assist you in choosing the best one for your car.

If the part is available in the store, you will find the price and available information on the product page. If it is not listed or requires further verification, you can submit a parts request, and our team will review the availability, price, and compatibility before contacting you.

We provide delivery within Riyadh, and we offer multiple shipping options to various regions of the Kingdom of Saudi Arabia through well-known shipping companies, depending on the customer's address, the nature of the order, and the available services. Shipping options and the appropriate costs will appear during the checkout process when available, and our team may contact you if the order requires special shipping arrangements.

We offer several payment methods to facilitate the completion of your order, including Apple Pay, Mada cards, Visa, and Mastercard, as well as installment payment options when available. The price of the products does not change based on the payment method, and you can choose the option that suits you during the checkout process.

Yes, we provide spare parts supply services for companies, fleets, maintenance workshops, and various entities. A supply request can be submitted, including the establishment's information, vehicle details or VIN numbers, and the quantities or parts required. Our team will review the request and prepare a suitable offer based on availability and need.